Abstract: Are you a safe pair of hands? How do you know?? People need to
feel secure to explore on their own terms, learn, make mistakes and grow, and
so do agile teams. But when the security to learn and fail-fast vanishes, when teams fear failure and punishment, a risk-averse culture can grow -- a culture that can destroy agile initiatives and kills continuous improvement behaviours.
Come and learn about the Circle of Security framework – a psychological research-based approach to creating psychological safety – and an example of its use to deal with agile team dysfunction, strengthen trust and help build a learning culture in teams. The presentation will be in a workshop format. Together we'll work through a number of activities to help you:
- Define psychological safety and trust –- applying child psychology patterns to team dynamics.
- The cultural and personality factors that affect psychological trust -- what does hierarchy and vulnerability really have to do with feeling safe?
- The relationship between safety, learning, failing and successful agile teams.
- Manage the conflict between learning culture and fear of risk risk-taking -– understanding the critical relationships between learning, failure and risk avoidance.
- Recognise false cues from team members -- what learning and feedback loops look like, from the behavioural perspective of safety and fear, as Agile Retrospectives.
- Strengthen team relationships -– building empathy by understanding others history, worries, stresses, joys, and hopes.
- Understand the relationship between team effectiveness and team learning -- what to do as a coach, manager or team member to build and support psychological safety
- How to be a safe pair of hands for your agile team without devolving into micromanagement or removing their need to be self-organising.
Learning Outcomes: - The Circle of Security framework -- how leaders, coaches, managers and even team members can use the to build and support psychological safety
- The science on the relationship between psychological safety and the learning behaviour critical to agile teams' continuous improvement
- How to recognise team needs for trust, comfort, support and risk-taking as well as its antecedents -- fear of failure, stonewalling and defensiveness
- Cross-cultural psychology and personality factors -- do you really need to be 'vulnerable' or is this just pop-psychology?
- What secure attachment looks like in teams
- What to do to build secure attachment that will underpin psychological safety within a team and reinforce learning behaviours over risk avoidance
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