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Tuesday, August 8 • 10:45am - 12:00pm
Advancing from global processes to a fit-for-purpose, human “SW development system” (Hendrik Esser, Jonas Wigander)

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Abstract:
Processes and, generally, way of working approaches are usually optimized for one particular context. Having one company-wide way of working might help to keep a company aligned, but often causes severe local sub-optimization and frustration. So: should every sub-organization have their own processes, practices and ways of working?
At Ericsson, one of the world’s largest SW companies, operating in a rapidly changing highly complex environment, we must swiftly provide high quality solutions responding to our customer’s needs. This requires a good balance between a company-wide alignment and local optimization.
Then how can we practically achieve just-enough (global) alignment to enable (local) autonomy and optimization?
In this talk you will learn about the Ericsson Business Unit IT and Cloud’s journey from fixed static processes to – as we call it – our “SW Development System”.
You will learn about that SW Development System, which is based on insights from Agile, Lean, VUCA, Human System Dynamics and Applied Systems thinking: it is a human-centered, “just-enough” framework for working in an aligned way across a large organization where different parts contribute to a large product portfolio. It avoids the trap of forcing “mechanics” into the organization and yet allows us to work in an aligned and locally optimized way, helping us to collaborate and evolve across our large enterprise.

Learning Outcomes:
  • Understanding of how to achieve a good balance between company-global alignment and local autonomy.
  • Learn about a Development System, that is based on the human interactions instead of process mechanics.


Speakers
avatar for Hendrik Esser

Hendrik Esser

VP, Operations and Programs, Ericsson
Growing up in the 1980s I was a passionate computer game developer during my school and study times. After getting my diploma in Electrical engineering I started at Ericsson in 1994 as aSW developer. From 1996 I worked in project management roles. Since 2000 I am working as a manager, first heading a Project Office, later Systems- and Technology Management and since2009 the Portfolio and Technology Management for Mobile Core. In 2008 I was a... Read More →
avatar for Jonas Wigander

Jonas Wigander

Change Program Manager, Ericsson AB
Change management, large scale system and SW development.


Tuesday August 8, 2017 10:45am - 12:00pm
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