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Tuesday, August 8 • 9:00am - 10:15am
High Performance via Psychological Safety (Joshua Kerievsky, Heidi Helfand)

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Is your culture dominated by fear, blame and other toxic behaviors? Are people protecting themselves rather than pulling together, obsessing over customers and helping your organization succeed? If so, you may have a lack of psychological safety. When it's present, individuals feel safe being vulnerable, safe taking risks, safe making mistakes and safe handling conflict. Long-term high performance depends on psychological safety. It leads to greater transparency, closer relationships, better collaboration and better outcomes. As leaders, it's our duty to develop, model and foster psychological safety. In this interactive workshop, you'll develop skills for growing psychological safety in yourself, your teams and your organization.

Learning Outcomes:
  • Learn what psychological safety is.
  • Experience techniques for establishing psychological safety.
  • Experience ways to identify and repair mistrust and conflict.
  • Learn to interpret signs of a lack of psychological safety and what to do about it.
  • Understand the research that correlates safety with high performance.

avatar for Heidi Helfand

Heidi Helfand

Principal Coach, Heidi Inc.
Heidi brings a practitioner approach with 17 years coaching and influencing cross-functional teams. She was an early employee at two highly successful startups from roughly 10 team members to 700. The first was ExpertCity, Inc. (acquired by CitrixOnline) where she was on the development team that invented GoToMyPC, GoToMeeting and GoToWebinar. After that she was ScrumMaster turned Principal Agile Coach at AppFolio, Inc., a SAAS workflow... Read More →
avatar for Joshua Kerievsky

Joshua Kerievsky

Joshua is the CEO of Industrial Logic.  Since the late 1990s, he has been actively practicing and improving Agile methods, from Extreme Programming to Lean Development  and Lean Startup. Joshua is an international speaker and author of the best-selling, Jolt Cola-award winning book, Refactoring to Patterns. Joshua is currently taking Agile processes to the next level with Modern Agile.

Tuesday August 8, 2017 9:00am - 10:15am
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