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Wednesday, August 9 • 2:00pm - 3:15pm
Asking over Telling: Using humble enquiry to build trust and do great work (Ellen Grove, Bruce Scharlau)

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More asking, less telling. As an agile leader, adopt the approach of humble enquiry to build relationships, increase trust and collaboration, and deal with the challenges of organizational transformations.
"Humble enquiry is the fine art of drawing someone out, of asking questions to which you do not already know the answer, of building a relationship based on curiosity and interest in the other person." - Edgar H. Schein
Working in an agile way asks us to rethink how we relate to each other as we tackle complex problems and challenge the traditional structures of our organizations. Humble enquiry - the art of asking instead of telling - is a critical skill for agilists who seek to improve collaboration and address difficult problems head on. Inspired by Edgar H. Schein's book 'Humble Enquiry, this workshop will teach you the fundamentals of how to do more asking and less telling. Through mini-lectures and interactive exercises, we'll discuss the different types of questioning, consider the forces around and within us that inhibit our ability to ask instead of tell, and examine how this powerful technique can improve collaboration within agile teams as well as help to address some of the challenges of agile transformations.

Learning Outcomes:
  • • Improve your leadership skills by learning the basics of humble enquiry
  • • Recognize the constraints (cultural and psychological) that make it difficult to ask instead of tell
  • • Activities that you can use yourself and with their teams/organizations to practice this skill.

avatar for Ellen Grove

Ellen Grove

business agility coach, Agile Partnership
Ellen Grove is an Agile coach and trainer who helps teams to do better work by coaching them to cocreate the circumstances in which they can work productively and effectively. Her Agile coaching practice is founded in over 18 years’ experience leading software testing, development, and implementation teams in global enterprises; a passion for exploratory software testing and user-centred design; and a background in community organization. Ellen... Read More →

Wednesday August 9, 2017 2:00pm - 3:15pm
Wekiwa 7&8
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